Privacy Policy
Welcome to Healthy Balance! Your privacy is important to us, and we are committed to protecting the personal information you share while participating in our programs or using our services. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and details provided during registration or inquiries.
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Health Information: Voluntary details about your physical or mental health to customize program recommendations.
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Payment Data: Information required for processing payments.
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Program Feedback: Surveys, feedback, or progress shared during or after the program.
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Technical Data: Information such as IP address, browser type, and usage patterns on our website.
2. How We Use Your Information
We use your data to:
- Facilitate registration and provide tailored program experiences.
- Communicate updates, schedules, and support materials.
- Process payments securely and issue invoices.
- Improve our services based on participant feedback.
- Send newsletters or promotional materials (only with your consent).
3. Sharing Your Information
We do not sell your personal data. Your information may be shared in the following cases:
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Service Providers: Trusted partners for payment processing, IT support, or marketing.
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Legal Compliance: To comply with laws or respond to legal obligations.
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Business Transactions: In case of a merger, acquisition, or restructuring, your data may be transferred to the new entity.
4. Data Security
We implement appropriate measures to protect your data from unauthorized access or misuse. However, no method of online transmission or storage is entirely secure.
5. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Withdraw consent for marketing communications.
- Request the deletion of your personal data, subject to operational or legal requirements.